/* ==========================================================================
   PND KP Complaint Cell - shared theme for the customer portal (user/*)
   Colors/typography match the public site (../index.php).
   ========================================================================== */

:root {
    --primary-color: #0b4a2c;
    --primary-dark: #073420;
    --secondary-color: #b8860b;
    --accent-color: #d4af37;
    --light-color: #f4f8f6;
    --dark-color: #1c1c1c;
    --text-color: #2b2b2b;
    --border-radius: 8px;
    --box-shadow: 0 4px 6px rgba(0, 0, 0, 0.1);
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
}

html, body {
    max-width: 100%;
    overflow-x: hidden;
}

body {
    background-color: #f5f7fa;
    color: var(--text-color);
    line-height: 1.6;
    min-height: 100vh;
    display: flex;
    flex-direction: column;
}

img { max-width: 100%; }

a { color: inherit; }

.container {
    width: 90%;
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 15px;
}

/* ---- Top strip ---- */
.top-strip {
    background-color: var(--primary-dark);
    color: #fff;
    font-size: 0.85rem;
    padding: 6px 0;
    flex-shrink: 0;
}

.top-strip .container {
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 8px;
}

.top-strip a {
    color: #f1e4b8;
    text-decoration: none;
}

.top-strip a:hover { text-decoration: underline; }

/* ---- Header ---- */
header.site-header {
    background-color: #fff;
    box-shadow: var(--box-shadow);
    padding: 15px 0;
    position: sticky;
    top: 0;
    z-index: 100;
    flex-shrink: 0;
}

.header-content {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 15px;
    flex-wrap: wrap;
}

.logo {
    display: flex;
    align-items: center;
}

.logo-img { height: 60px; margin-right: 15px; }
.logo-img img { height: 100%; }

.logo-text {
    font-size: 1rem;
    font-weight: bold;
    color: var(--primary-color);
    line-height: 1.3;
}

.logo-text .dept-name {
    display: block;
    font-size: 0.8rem;
    font-weight: 600;
    color: var(--secondary-color);
    text-transform: uppercase;
    letter-spacing: 0.3px;
}

.header-actions {
    display: flex;
    align-items: center;
    gap: 18px;
    flex-wrap: wrap;
}

.app-nav {
    display: flex;
    gap: 4px;
    flex-wrap: wrap;
}

.app-nav a {
    text-decoration: none;
    color: var(--primary-color);
    font-weight: 600;
    font-size: 0.92rem;
    padding: 8px 12px;
    border-radius: var(--border-radius);
    transition: background-color .2s;
}

.app-nav a:hover,
.app-nav a.active {
    background-color: var(--light-color);
}

.account-box {
    display: flex;
    align-items: center;
    gap: 12px;
    font-size: 0.9rem;
}

.account-box .hi {
    color: var(--text-color);
}

.account-box .hi strong { color: var(--primary-color); }

.account-box .signout {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    color: #fff;
    background-color: var(--secondary-color);
    padding: 8px 14px;
    border-radius: var(--border-radius);
    text-decoration: none;
    font-weight: 600;
    font-size: 0.85rem;
    transition: background-color .2s;
}

.account-box .signout:hover { background-color: #8a6a08; }

.nav-toggle {
    display: none;
    background: none;
    border: 1px solid var(--primary-color);
    color: var(--primary-color);
    border-radius: var(--border-radius);
    width: 42px;
    height: 38px;
    font-size: 1.1rem;
    cursor: pointer;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

/* ---- Buttons ---- */
.btn {
    display: inline-block;
    background-color: var(--secondary-color);
    color: #fff;
    padding: 12px 28px;
    border-radius: var(--border-radius);
    text-decoration: none;
    font-weight: bold;
    transition: all 0.3s ease;
    border: none;
    cursor: pointer;
    font-size: 1rem;
    text-align: center;
}

.btn:hover {
    background-color: #8a6a08;
    transform: translateY(-2px);
    box-shadow: 0 6px 12px rgba(0, 0, 0, 0.15);
    color: #fff;
}

.btn-primary { background-color: var(--primary-color); }
.btn-primary:hover { background-color: var(--primary-dark); }

.btn-outline {
    background-color: transparent;
    border: 2px solid var(--primary-color);
    color: var(--primary-color);
}

.btn-outline:hover {
    background-color: var(--light-color);
    color: var(--primary-color);
    box-shadow: none;
    transform: none;
}

.btn-block { display: block; width: 100%; }
.btn-sm { padding: 7px 14px; font-size: 0.85rem; }

/* ---- Page heading ---- */
.page-heading {
    padding: 26px 0 6px;
}

.page-heading h1 {
    font-size: 1.6rem;
    color: var(--primary-color);
    font-weight: 700;
}

.page-heading p { color: #667; margin-top: 4px; }

/* ---- Content card ---- */
.content-card {
    background-color: #fff;
    border-radius: var(--border-radius);
    box-shadow: var(--box-shadow);
    padding: 26px;
    margin-bottom: 24px;
}

.content-card h2, .content-card h3 {
    color: var(--primary-color);
}

.content-card .card-header-bar {
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 10px;
    padding-bottom: 16px;
    margin-bottom: 16px;
    border-bottom: 2px solid var(--accent-color);
}

.content-card .card-header-bar strong {
    color: var(--primary-color);
    font-size: 1.05rem;
}

/* ---- Forms ---- */
.form-group { margin-bottom: 18px; }

.form-group label {
    display: block;
    margin-bottom: 6px;
    font-weight: 600;
    color: var(--text-color);
    font-size: 0.92rem;
}

.form-control,
select.form-control,
textarea.form-control {
    width: 100%;
    padding: 11px 14px;
    border: 1px solid #d7ded9;
    border-radius: var(--border-radius);
    font-size: 0.95rem;
    color: var(--text-color);
    background-color: #fff;
    transition: border-color .2s, box-shadow .2s;
}

.form-control:focus {
    outline: none;
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(11, 74, 44, 0.12);
}

textarea.form-control { resize: vertical; min-height: 100px; }

.help-block {
    display: block;
    margin-top: 4px;
    font-size: 0.8rem;
    color: #778;
}

.form-row {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 18px;
}

@media (max-width: 700px) {
    .form-row { grid-template-columns: 1fr; }
}

/* ---- Auth pages (login / register / verify OTP) ---- */
.auth-wrap {
    min-height: calc(100vh - 200px);
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 40px 15px;
}

.auth-card {
    background: #fff;
    border-radius: var(--border-radius);
    box-shadow: var(--box-shadow);
    width: 100%;
    max-width: 420px;
    padding: 34px 32px;
    text-align: center;
}

.auth-card .auth-logo { height: 70px; margin-bottom: 14px; }
.auth-card .auth-logo img { height: 100%; }

.auth-card h1 {
    font-size: 1.25rem;
    color: var(--primary-color);
    margin-bottom: 22px;
}

.auth-card form { text-align: left; }

.auth-card .auth-links {
    margin: 14px 0 20px;
    font-size: 0.9rem;
}

.auth-card .auth-links a {
    color: var(--secondary-color);
    font-weight: 600;
    text-decoration: none;
}

.auth-card .auth-links a:hover { text-decoration: underline; }

.auth-footnote {
    margin-top: 22px;
    padding-top: 16px;
    border-top: 1px solid #eee;
    font-size: 0.82rem;
    color: #778;
    text-align: left;
}

/* ---- Dashboard tiles ---- */
.tile-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 20px;
    margin: 20px 0 30px;
}

@media (max-width: 900px) {
    .tile-grid { grid-template-columns: repeat(2, 1fr); }
}

@media (max-width: 500px) {
    .tile-grid { grid-template-columns: 1fr; }
}

.tile-card {
    background: #fff;
    border-radius: var(--border-radius);
    box-shadow: var(--box-shadow);
    padding: 24px 20px;
    display: flex;
    align-items: center;
    gap: 16px;
    text-decoration: none;
    color: var(--text-color);
    transition: transform .2s, box-shadow .2s;
}

.tile-card:hover {
    transform: translateY(-3px);
    box-shadow: 0 8px 16px rgba(0, 0, 0, 0.12);
}

.tile-icon {
    flex-shrink: 0;
    width: 52px;
    height: 52px;
    border-radius: 50%;
    background-color: var(--primary-color);
    color: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.3rem;
}

.tile-card.tile-gold .tile-icon { background-color: var(--secondary-color); }
.tile-card.tile-dark .tile-icon { background-color: var(--dark-color); }

.tile-card .tile-label {
    font-weight: 700;
    font-size: 1rem;
    color: var(--primary-color);
}

/* ---- Tables ---- */
.table-responsive { overflow-x: auto; }

table.app-table {
    width: 100%;
    border-collapse: collapse;
    font-size: 0.9rem;
}

table.app-table th {
    background-color: var(--light-color);
    color: var(--primary-color);
    text-align: left;
    padding: 12px 14px;
    font-size: 0.78rem;
    text-transform: uppercase;
    letter-spacing: .03em;
    white-space: nowrap;
}

table.app-table td {
    padding: 12px 14px;
    border-bottom: 1px solid #eef1ee;
    vertical-align: middle;
}

table.app-table tbody tr:hover { background-color: #fafcfb; }

.row-overdue { background-color: #fdeef3 !important; }

/* ---- Badges / status pills ---- */
.badge-pill {
    display: inline-block;
    padding: 4px 12px;
    border-radius: 999px;
    font-size: 0.78rem;
    font-weight: 700;
    text-decoration: none;
    white-space: nowrap;
}

.badge-info { background-color: #dbeafe; color: #1d4ed8; }
.badge-warning { background-color: #fdf1d6; color: var(--secondary-color); }
.badge-success { background-color: #dcf3e3; color: var(--primary-color); }
.badge-danger { background-color: #fbdadf; color: #b3123a; }

/* ---- FAQ list ---- */
.faq-list { list-style: none; }

.faq-list li.faq {
    padding: 16px 0;
    border-bottom: 1px solid #eee;
}

.faq-list li.faq:last-child { border-bottom: none; }

.faq-question {
    color: var(--primary-color);
    font-size: 1rem;
    margin-bottom: 6px;
}

.faq-question::before {
    content: "\f059";
    font-family: "Font Awesome 6 Free";
    font-weight: 900;
    color: var(--secondary-color);
    margin-right: 8px;
}

.faq-answer { color: var(--text-color); font-size: 0.92rem; }

/* ---- Confirmation / thanks page ---- */
.confirm-list {
    list-style: none;
    margin-top: 10px;
}

.confirm-list li {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 10px;
    padding: 14px 16px;
    border-bottom: 1px solid #eee;
    font-weight: 600;
    color: var(--primary-color);
}

.confirm-list li:last-child { border-bottom: none; }

.confirm-list li span.value {
    color: var(--text-color);
    font-weight: 400;
}

.confirm-icon {
    width: 64px;
    height: 64px;
    border-radius: 50%;
    background-color: var(--light-color);
    color: var(--primary-color);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.8rem;
    margin: 0 auto 16px;
}

/* ---- Footer ---- */
footer.site-footer {
    background-color: var(--primary-dark);
    color: #fff;
    padding: 22px 0;
    margin-top: auto;
    text-align: center;
    font-size: 0.88rem;
    flex-shrink: 0;
}

footer.site-footer a { color: #f1e4b8; text-decoration: none; }
footer.site-footer a:hover { text-decoration: underline; }

/* ---- Toast messages (replaces toastr) ---- */
#toast-stack {
    position: fixed;
    top: 18px;
    left: 50%;
    transform: translateX(-50%);
    z-index: 2000;
    display: flex;
    flex-direction: column;
    gap: 10px;
    width: 90%;
    max-width: 420px;
}

.toast-msg {
    border-radius: var(--border-radius);
    box-shadow: var(--box-shadow);
    padding: 14px 18px;
    color: #fff;
    font-size: 0.9rem;
    opacity: 0;
    transform: translateY(-10px);
    transition: opacity .25s ease, transform .25s ease;
}

.toast-msg.show { opacity: 1; transform: translateY(0); }

.toast-msg strong { display: block; margin-bottom: 2px; }

.toast-msg.toast-error { background-color: #b3123a; }
.toast-msg.toast-success { background-color: var(--primary-color); }

/* ==========================================================================
   Responsive
   ========================================================================== */

@media (max-width: 768px) {
    .content-card { padding: 18px; }
    .page-heading { padding: 20px 0 4px; }
    .page-heading h1 { font-size: 1.35rem; }

    .auth-card { padding: 28px 22px; }

    .header-content { flex-wrap: nowrap; }

    .logo-img { height: 40px; margin-right: 10px; }
    .logo-text { font-size: 0.82rem; }
    .logo-text .dept-name { font-size: 0.65rem; }

    .nav-toggle { display: inline-flex; }

    .header-actions {
        display: none;
        width: 100%;
        flex-direction: column;
        align-items: stretch;
        gap: 6px;
        margin-top: 14px;
        padding-top: 14px;
        border-top: 1px solid #eee;
    }

    .header-actions.show { display: flex; }

    .app-nav { flex-direction: column; gap: 2px; }
    .app-nav a { padding: 10px 12px; }

    .account-box {
        flex-direction: column;
        align-items: stretch;
        gap: 8px;
        margin-top: 6px;
        padding-top: 10px;
        border-top: 1px solid #eee;
    }

    .account-box .signout { justify-content: center; }

    .tile-grid { gap: 14px; }
}

@media (max-width: 600px) {
    .container { width: 100%; padding: 0 15px; }

    .top-strip .container {
        flex-direction: column;
        align-items: flex-start;
        gap: 4px;
    }

    .top-strip span { font-size: 0.78rem; }
    .top-strip a { font-size: 0.78rem; }

    .form-row { grid-template-columns: 1fr; }

    .auth-card { padding: 24px 18px; }

    .tile-grid { grid-template-columns: 1fr; }
}